Interview with Adrienne by Heather Ryan, as appeared recently in Resale Home & Condo Magazine

When you talk to Adrienne Moul about real estate it’s clear her enthusiasm for her work and dedication to her clients runneth over.

“Most people who don’t love what they’re doing, don’t stick with,” says Adrienne, who has been a full-time realtor for several years. “I love being a realtor because it offers a new challenge every day and because of the friendships that evolve.”

Many of her clients have been with her for so long that now she is working with the next generation in the family. “It’s such a privilege to have people let me into their lives and trust me to handle their property,” whether it’s helping them find the home of their dreams or selling the property in a timely manner and for the right price.

The dynamic realtor with Re/Max Landan is determined to go that extra step for her customers, making sure they not only meet their real estate goals, but enjoy the whole process.

Adrienne’s philosophy towards real estate is to provide personalized service, which is sometimes rare to find in today’s hectic lifestyle, and she is determined to treat everyone how she would want to be treated.

“It seems life is so fast and automated, and often people feel like they are just another number,” Adrienne says. “I prefer offering a personalized service. You can call me on my cellphone, contact me through Facebook or Twitter, text me or e-mail me and you will get a personal reply from me. Sure sometimes you may have to leave a message, but I always get back the person quickly and personally; messages I put on Facebook or Twitter are from me personally, not some automatic reply.

“I think people are really surprised when they get a personal response from me, they don’t expect that and they really appreciate it,” she says.

Adrienne also takes the time to meet with her clients, truly listens to what they are saying and educates them about the process so they can make informed decisions. Through her experience and knowledge she is able to help buyers determine what they are looking for in a home and explains details they’ll need to know from financial to legal aspects. For sellers she provides with information to help them understand the marketplace, what is selling in their neighbourhood and what their competition is, so they can determine a realistic price.

The hard-working realtor also makes it easy for her clients to stay informed and keep in touch by utilizing today’s technology including the Internet and social media. (Her website is www.999move.com; you can reach her at 999move on Facebook; 999realtor @ Twitter; and 403-999-MOVE on her cell.)

“I like to keep my website current and human-friendly, and I write all the content myself, including my posting on Facebook where I blog. I’m not just cutting and pasting other people’s words,” she says, which keeps it personal.

She also makes sure that listings are informative and up-to-date with new pictures and tours to reflect changes in the property or even the weather outside. “It’s all in the details,” Adrienne says, who also ensures her clients get maximum exposure on the website by writing as much details as possible about property and adding as many photos as allowed – she often takes 50 to 60 photos so she has lots to choose from in order to select the best for the website.

Adrienne will also help her clients in staging their home to put the best “face” forward to potential buyers.

This personalized the service is one reason why the majority of Adrienne’s clients are repeat and referrals. “You don’t get that unless you have customer satisfaction.”

And it’s likely also the reason why she has been able to obtain so many industry-based awards including: Re/Max Platinum Club, Million Dollar Club and Re/Max Hall of Fame.

But while awards are nice, Adrienne, who is also a proud supporter of the Children’s Miracle Network, says the most satisfying aspect of being a realtor is ““at the end of the day when you’ve done a greatjob for a client and they are so overjoyed they give you a hug, that’s just the greatest thing.”

As for where the market is heading, Adrienne is optimistic the market will see slow but steady recovery after last year’s slow down. “I think we’re seeing signs of economic recovery and consumer confidence and that will lead to a more balanced market, which is good for everyone.”  

About Adrienne Moul: Your Calgary Re/Max Realtor

We're the Real Estate Leaders. No one in the world sells more real estate than RE/MAX .

 Who We Are 

What began in Denver, Colo., in 1973 as "a pad of paper and a dream" is now a global real estate franchise network that spreads across 39 countries and eight territories, on six continents.
 

Network Size

The revolutionary RE/MAX Concept of enabling real estate professionals to maximize their business potential has evolved into an organization of more than 100,000 Sales Associates in more than 4,200 offices worldwide.
 

RE/MAX  Sales Associates

RE/MAX  Associates, on average, lead the industry in production, experience, and professional designations.
 

The RE/MAX  Balloon logo

The red, white and blue RE/MAX Balloon, with its "Above the Crowd!®"slogan, is one of the most recognizable business logos in the world. With nearly 90 RE/MAX Hot Air Balloons RE/MAX  has the world's largest balloon fleet.
 

An Industry Leader

RE/MAX is the No. 1 real estate organization in Canada and in the United States.
 

Global Expansion

The first RE/MAX region outside the United States and Canada was the Caribbean Basin, opened in 1991. It was followed two years later by RE/MAX of Mexico. In 1995, RE/MAX expanded into Southern Africa, Spain, Israel, Italy,and Germany. Since then, RE/MAX regions have become established in across Europe, in Asia, and in Australia.

Record RE/MAX Production

In 1999, RE/MAX Associates were involved in more than 1 million sales transaction sides within a single year in the United States alone – an industry milestone. The audited production figures represent the most transaction sides in a single year ever recorded by any real estate network. The RE/MAX network has repeated the feat ever since.
 

The RE/MAX Concept: RE/MAX stands for "Real Estate Maximums."

In exchange for paying a management fee and a share of the monthly office overhead, RE/MAX Associates keep the maximum allowed amount of their commissions and receive the many benefits of RE/MAX  programs and services.

By offering Associates maximum commissions and maximum career freedom, RE/MAX influenced competitors to re-examine and adjust their own policies toward sales agents, thus dramatically changing the industry.
As the network grew, renowned for its top producers and quality service to consumers, so did support programs, making RE/MAX  a dynamic force in real estate education and technology.

The organization was one of the first real estate companies to have its own proprietary television network and one of the first in the industry to develop a site on the World Wide Web.
 

Committed to real estate service

In a business environment of mergers and acquisitions, RE/MAX is the only major real estate network still owned and directed by its founders.

RE/MAX  commitment to its membership has led to an ever-increasing number of accolades from the business community at large, including selection ofRE/MAX  as the best in the business. In its annual ranking of top franchises, Entrepreneur magazine named RE/MAX  the number one real estate services franchise in 2000. On the consumer front, Worth magazine honoredRE/MAX in both 1999 and 2000 with its prestigious "Readers' Choice" award as the best real estate brokerage.
 

More than 29 Years Above the Crowd

RE/MAX - now an established industry leader - will celebrate its 30th anniversary at the 2003 RE/MAX  International Convention. Young in years but mature in experience, RE/MAX looks ahead to even greater development and success in its next quarter century.
 

Community Involvement

Community involvement is highly valued at all levels of the RE/MAX organization - from individual Associates to RE/MAX  offices, regions, and RE/MAX  International.
RE/MAX  cause marketing and charity fund raising take on many forms:

Most recently, RE/MAX  has become a national co-sponsor of the Breast Cancer Survivor Recognition Program at Komen Race for the Cure® events.
The RE/MAX  organization has been the official real estate sponsor of the Children's Miracle Network since 1992.

Each year, about 20 charities host fund-raising golf tournaments at Sanctuary, the private course of RE/MAX  International co-founders Dave and Gail Liniger.
RE/MAX  International is the first major sponsor of The Wildlife Experience, a conservation and community center promoting understanding of the natural world and its conservation through art and education.

All these venues and more represent the RE/MAX  network's commitment to community involvement, serving the public beyond its real estate needs.